Warranty

Rod Warranty

YOU MUST HAVE REGISTERED YOUR PRODUCT WITHIN 60 DAYS OF ORIGINAL PURCHASE DATE TO BE ELIGIBLE.

To register your rod, please fill out this Product Registration Form.

OGX ONE YEAR LIMITED ROD WARRANTY
Level Rods warrants to the original retail customer that the OGX rod is free from nonconformities in materials and construction. This warranty does not cover the purchase from unauthorized resellers or rod damage or loss resulting from boat flips, snags, misuse, abuse, alteration, direct or consequential damages caused by attempting to repair the rod. This warranty does not cover neglect, accident, Acts of God, or shipping damages.

NGX FIVE YEAR LIMITED ROD WARRANTY
Level Rods warrants to the original retail customer that the NGX rod is free from nonconformities in materials and construction. This warranty does not cover the purchase from unauthorized resellers or rod damage or loss resulting from boat flips, snags, misuse, abuse, alteration, direct or consequential damages caused by attempting to repair the rod. This warranty does not cover neglect, accident, Acts of God, or shipping damages.

TO SUBMIT A WARRANTY CLAIM
To submit a warranty claim, please fill out this the Warranty Claim Form

We do require the broken rod to be shipped back to our facilities for inspection prior to replacement. YOU MUST HAVE REGISTERED YOUR PRODUCT WITHIN 60 DAYS OF ORIGINAL PURCHASE DATE TO BE ELIGIBLE.

NGX/OGX REPLACEMENT FEE

Warranty replacement rod fees are $95 plus shipping.